Contact support

Email [email protected] to reach the Cleanpull team.

Include these details

• Your Cleanpull account email.
• The workspace name, if the problem is in a workspace.
• Whether you were using iPhone, Android, Apple Watch, or the web app.
• Your device’s operating system and Cleanpull app versions, if you can find them.
• What you were trying to do and what happened instead.
• The exact error message, if there was one.
• Roughly when it happened, including your time zone.
• A screenshot or short recording, if you can share one without exposing sensitive information.

For a workout-sync problem, include the program, week, day, exercise, and whether the set was logged on the phone or Apple Watch. For billing, include the workspace name and invoice date or number.

What to leave out

Never send your password or a sign-in/reset link, full payment-card or bank details, or health records unrelated to the problem.

Cleanpull support does not need your password to help with your account and cannot restore a permanently deleted account.